Web Survey Bibliography
Chapter, CH 15, p. 229-242
Web questionnaires have been placed on thousands of Web sites and Internet survey panels now include millions of Internet users. In addition, technology continues to improve all aspects of doing Web surveys: standardized software, user-friendly interface, attractive multimedia, merger of technologies (Web, TV, phone, VCR), high speed of transmission, and low access costs. During the next years, increased Internet penetration, massive Web usage, and technological improve-ments will further expand the application of Web surveys. However, nonresponse to such surveys is a serious problem. Our purpose in this chapter is to discuss the nonresponse process, factors that contribute to its occurrence, and its consequences. The Web survey mode is based on computer-assisted self-administered questionnaires answered without the presence of the interviewer. The questionnaires are based on HTML forms usually presented in standard Web browsers, while the responses are immediately transferred through electronic networks, usually the Internet. We further limit our discussion to the basic Web survey mode, where respondents record their answers manually (with a keyboard or a mouse), written questions are the core layout on the screen, there is no on-line interaction (help) with the interviewer, and multimedia is restricted only to illustrate the survey questions. Our discussion of web surveys draws on an extensive on-line literature base we have compiled (http://surveys.over.net/method). In addition, data are reported from the national project RIS - Research on Internet in Slovenia (RIS, 1996-2000), conducted at the Faculty of Social Sciences, University of Ljubljana since 1996. In particular, we refer to RIS Web surveys in which participants were invited via e-mail solicitation (with two follow-ups) through addresses from the public directory. In 1998, one tenth (n=6,500) of the active Slovenian Internet users participated in the RIS Web survey. Due to a small population (2 million) and moderate Internet penetration (15%) a large post-Web telephone survey (n=10,000 households) enabled a study to be done of the units that were aware of the Web survey but did not participate.
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Web survey bibliography - Lozar Manfreda, K. (27)
- Overview: Online Surveys; 2017; Vehovar, V.; Lozar Manfreda, K.
- Web Surveys Versus Other Survey Modes: An Updated Meta-analysis Comparing Response Rates ; 2016; Wengrzik, J.; Bosnjak, M.; Lozar Manfreda, K.
- The effect of email invitation elements on response rate in a web survey within an online community; 2016; Petrovcic, A.; Petric, G.; Lozar Manfreda, K.
- The effect of email invitation characteristics and response reluctance on non-response in web forum...; 2013; Petrovcic, A., Lozar Manfreda, K., Petric, G.
- Data quality of questions sensitive to social-desirability bias in web surveys; 2012; Lozar Manfreda, K., Zajc, N., Berzelak, N., Vehovar, V.
- Research design for studying online communities with web surveys; 2012; Petrovcic, A., Petric, G., Lozar Manfreda, K.
- Effect of different stimulus on data quality in online panels; 2012; Zagar, S., Lozar Manfreda, K.
- Current Projects at University of Ljubljana; 2011; Lozar Manfreda, K.
- Nonresponse in Web Surveys ; 2011; Lozar Manfreda, K., Berzelak, N., Vehovar, V.
- Cost-Error Optimization Model for Mixed-Mode Surveys; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Relations between functionality and usability of Web survey software tools: An empirical evaluation; 2009; Berzelak, N., Lozar Manfreda, K.
- Empirical Evaluation of Web Survey Software Tools: Powerful or Friendly?; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K., Horvat, T., Debevc, M.
- Optimising survey costs in mixed mode environment; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K., Belak, E.
- Effectiveness of incentives in web surveys within mixed-mode systems: An evaluation of errors & costs...; 2009; Lozar Manfreda, K.
- Internet surveys; 2008; Lozar Manfreda, K., Vehovar, V.
- What Can We Achieve With 5 Euros? Optimization of Survey Data Quality Using Mixed-Mode Approaches; 2008; Berzelak, N., Vehovar, V., Lozar Manfreda, K.
- Nonresponse in web surveys within the context of survey errors and survey costs; 2008; Berzelak, N., Lozar Manfreda, K., Vehovar, V.
- Integration of the web into survey data collection: Balancing costs and errors; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Optimization of costs and errors in mixed-mode surveys; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Overview: Online Surveys; 2008; Vehovar, V., Lozar Manfreda, K.
- Measuring ego-centered social networks on the web: Questionnaire design issues ; 2008; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- Internet surveys; 2008; Vehovar, V., Lozar Manfreda, K., Koren, G.
- Collecting Data on Ego-Centered Social Networks on the Web: Methodological Issues; 2004; Lozar Manfreda, K., Vehovar, V., Hlebec, V.
- Mode Effect in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K.
- Nonresponse in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K., , Batagelj, Z.
- Web survey errors; 2001; Lozar Manfreda, K.
- Virtual Selves and Web Surveys; 2001; Lozar Manfreda, K., Couper, M. P., Vohar, M., Rivas, S., Vehovar, V.